Bill at service has been extremely helpful and curtious. I was there 10+ minutes before service was opened and he still waited on me. He is good at what he does.
Went here looking for something used and had a an experience that you would probably consider typical of a car dealership. The salesperson kept insisting on selling us something more expensive or newer than the models we were looking for. We were able to test drive a model that caught our eye in the parking lot right away with no problems, but when we requested a specific car to test drive (something we researched on their website) we waited about 25 minutes for them to actually go get the thing. Wasn't the worst experience but not the greatest.
I am VERY pleased with my purchase of a RAV4 XLE. John Faucett's excellent service and knowledge made the process go smoothly and quickly.
They were amazing!! Treated me like I was family and even entertained my 8 month old while I signed paperwork... Wish I could give them more stars!
The new car buying experience was transformed from painful to pleasurable. I just picked up my new Rav4. From sales to finance to service everyone went out of their way to streamline the process and delivery. Extra keys, new floor mats, syncing my phone to Bluetooth, taking care of the registration and sticker - all done with authentic friendliness. Kudos to the whole team.
Sullivan Brothers Toyota is a US Car Dealer based in Kingston, Massachusetts. Sullivan Brothers Toyota is located at 5 Cranberry Rd, Kingston, MA 02364, USA.
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